Exchange and return

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If you are not completely satisfied with your purchase, please return the items within 14 days after receipt of the order for an exchange or refund.

Please do the following if you wish to return an item(s):

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1) Fill out the return form indicating the item(s) and reason for return.

If you need to trade your item for a different size or color, you can place a new order and return the item(s) you received against reimbursement of the purchase price. The return costs will not be refunded.

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2) Pack all items in new and unused condition in their original packaging and enclose the completed return form so that we can process your return quickly.

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3) Ship your sufficiently stamped package and send it to the following address:

THE NINES
5 rue du Général Bertrand
75007 Paris
France

Important: We will not be liable for any theft or loss of or damage to the package. We therefore recommend insured returns.

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4) Retain the receipt of your return until you have received the confirmation of your refund. As soon as we receive your shipment, we will send you a confirmation mail about the receipt. If you wish a refund, you will receive it within 14 days after receipt of your return.

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Return or exchange for up to 14 days

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